eCitizen Portal

eCitizen Portal

The Kenya eCitizen Portal is a comprehensive online portal that allows both Kenya Citizens and foreign nationals to access government services online without having to physically visit an office. Users who intend to access any of the eCitizen portal resources will first have to signup for an eCitizen account and log in to access a given service.

In this article, we will learn how to register for an eCitizen account and also explore the available services that you can access on the eCitizen portal such as Kenya Passport Application, Tax and Revenue Services etc.

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Steps for eCitizen Account Sign Up

You can register for the Kenya eCitizen account with these guidelines;

  1. Visit the Kenya eCitizen Portal via
  2. Click on the Create account button at the top right corner
  3. Select the type of account that is suitable for you
    • eCitizen Kenya Citizen – For Kenyan citizens
    • eCitizen Foreign Residents – For Foreign Nationals
    • eVisa Visitors – For Nationals who require a visa to Kenya
    • eBusiness – For Businesses registered in Kenya
  4. Fill out the form fields with all the required details (Full name, ID, Email, Photo, etc)
  5. Click on the submit button to complete your registration

Read Also: NTSA TIMS Portal

Kenya eCitizen Account Login

You can log into your eCitizen portal after registration with these steps;

  1. Visit the Kenya eCitizen Portal via
  2. Click on the sign in button at the top right corner
  3. Enter your Email or ID and your password
  4. Click on the login button
  5. Wait for the system to authenticate and redirect you to your dashboard

Available Services on the eCitizen Portal

The following services are available to be accessed from your Kenya eCitizen account;

Kenya Revenue Authority – KRA Services

Customs Goods DeclarationLink
Customs Manifest LodgementLink
Tax Agent CheckerLink
Pin Application/RegistrationLink
Excisable Goods Management SystemLink
Pin CheckerLink
Case Status CheckerLink
Returns FilingLink
Tax Compliance Certificate (TCC) CheckerLink
WHT (Withholding Tax) CheckerLink
KRA Complaints and Information CentreLink
KRA Mobile Payments (mService)Link

Business Services

Business Name Registration
Business Name Search

Marriage Services

Notice of Marriage
Issuance of a registrar’s certificate
Solemnization of marriage
Commissioning of affidavits

Driving Services

Provisional Driving License
Driving Test Booking
Interim Driving License
Driving License Renewal (1 Year)
Driving Class Endorsement
Duplicate Driving License
Driving License Information Corrections

Land Services

Official Search (Nairobi Blocks)

Immigration Services

Passport Application for AdultsLink
Application for Kenyan VisaLink
Passport Application for Children

Read Also: Kenya Passport Application

Civil Services

Birth CertificateLink
Late Birth CertificateLink
Death Certificate

eCitizen Contact Information

For enquiries concerning any of our services please contact us with this information;

Tel: +254207903260
Email: [email protected]
Click the link to join our telegram channel for timely updates

3 thoughts on “eCitizen Portal

  1. Kindly change my email address to [email protected] and my phone number from 0718835029 to 0715 991610 please I forgot email address that link to my account and the number was sold to another person by safaricom

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