The Kenya eCitizen Portal is a comprehensive online portal that allows both Kenya Citizens and foreign nationals to access government services online without having to physically visit an office. Users who intend to access any of the eCitizen portal resources will first have to signup for an eCitizen account and log in to access a given service.
In this article, we will learn how to register for an eCitizen account and also explore the available services that you can access on the eCitizen portal such as Kenya Passport Application, Tax and Revenue Services etc.
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Steps for eCitizen Account Sign Up
You can register for the Kenya eCitizen account with these guidelines;
- Visit the Kenya eCitizen Portal via www.ecitizen.go.ke
- Click on the Create account button at the top right corner
- Select the type of account that is suitable for you
- eCitizen Kenya Citizen – For Kenyan citizens
- eCitizen Foreign Residents – For Foreign Nationals
- eVisa Visitors – For Nationals who require a visa to Kenya
- eBusiness – For Businesses registered in Kenya
- Fill out the form fields with all the required details (Full name, ID, Email, Photo, etc)
- Click on the submit button to complete your registration
Kenya eCitizen Account Login
You can log into your eCitizen portal after registration with these steps;
- Visit the Kenya eCitizen Portal via www.ecitizen.go.ke
- Click on the sign in button at the top right corner
- Enter your Email or ID and your password
- Click on the login button
- Wait for the system to authenticate and redirect you to your dashboard
Available Services on the eCitizen Portal
The following services are available to be accessed from your Kenya eCitizen account;
Kenya Revenue Authority – KRA Services
| Service | Link |
| Customs Goods Declaration | Link |
| Customs Manifest Lodgement | Link |
| Tax Agent Checker | Link |
| Pin Application/Registration | Link |
| Excisable Goods Management System | Link |
| Pin Checker | Link |
| Case Status Checker | Link |
| Returns Filing | Link |
| Tax Compliance Certificate (TCC) Checker | Link |
| WHT (Withholding Tax) Checker | Link |
| KRA Complaints and Information Centre | Link |
| KRA Mobile Payments (mService) | Link |
Business Services
| Service | Link |
Business Name Registration | Link |
Business Name Search | Link |
Marriage Services
| Service | Link |
Notice of Marriage | Link |
Issuance of a registrar’s certificate | Link |
Solemnization of marriage | Link |
Commissioning of affidavits | Link |
Driving Services
| Service | Link |
Provisional Driving License | Link |
Driving Test Booking | Link |
Interim Driving License | Link |
Driving License Renewal (1 Year) | Link |
Driving Class Endorsement | Link |
Duplicate Driving License | Link |
Driving License Information Corrections | Link |
Land Services
| Service | Link |
Official Search (Nairobi Blocks) | Link |
Immigration Services
| service | Link |
| Passport Application for Adults | Link |
| Application for Kenyan Visa | Link |
Passport Application for Children | Link |
Read Also: Kenya Passport Application
Civil Services
| service | Link |
| Birth Certificate | Link |
| Late Birth Certificate | Link |
Death Certificate | Link |
eCitizen Contact Information
For enquiries concerning any of our services please contact us with this information;
Tel: +254207903260Email: [email protected]
my name is lavender mukasiali, holder of id no 33727954. im writing to kindly request change of phone no 0710615663 to 0714770849 and change of email from [email protected] to [email protected]
Please fillout this form to complete process https://ntsa.ecitizen.go.ke/index.php/help/contact
Kindly change my email address to [email protected] and my phone number from 0718835029 to 0715 991610 please I forgot email address that link to my account and the number was sold to another person by safaricom