Access the Higher Education Financing – HEF Portal and log in with your email and password to apply for loans and scholarships. Register for an account if you are a first-time applicant with your KCSE Index Number and Examination Year with the guidelines in this post. Also, secure your scholarship for your education.
About Higher Education Financing -HEF Loans
Higher Education Financing (HEF) is a New funding Model introduced by the Higher Education Loans Board for the provision of loans and bursaries to students enrolled in Public and Private TVET Colleges and Universities.
New Funding Model[NFM] was unveiled on 3rd May 2023 to address the challenges that public universities and TVET colleges were enduring as a result of massive enrolment and inadequate funding.
This funding model is student-centered and loans and bursaries will be apportioned to students based on their assessed level of need. The universities and TVET will no longer receive bloc-funding in the form of capitation. The funding to students shall combine scholarships, loans, and household contributions on a graduated scale as determined by Means Testing Instrument [MTI]. Students from highly needy and vulnerable backgrounds will pay nothing to colleges and universities.
Read Also: HELB Subsequent Application
Higher Education Financing – HEF Application Requirements
Students interested in securing Higher Education Financing (HEF) loan must possess the following requirements;
- A valid email address
- Valid telephone number (must be registered in your name to apply for a loan)
- KCPE and KCSE index numbers and year of examination
- Passport size photo
- Copy of your National ID (for loan application)
- College/University admission letter
- Your parents’ registered telephone number
- Your parents’ national ID number
- Death certificate if any of your parents are deceased.
- Your birth certificate.
- Two guarantors’ (Can be your parents) ID numbers and registered telephone numbers (for loan application)
- Copy of the sponsorship letter if you were sponsored in Secondary school.
I can’t activate my HEF account because I didn’t receive the activation link. How can I register and move on kindly
Kindly ensure you enter the right details.
i cannot activate my account becouse i didn’t receive the link that has been sent to email [email protected] kindly please assist me to come through
Check your spam folder if you do not see the email in your inbox.
Hello didn’t receive my activation link kindly [email protected]
Hello ..I didn’t receive link to activate my account
HOW DO I ACTIVATE MY ACCOUNT
I HAVE NOT RECEIVED MY ACTIVATION LINK PLEASE HELP ME THANKYOU
So far i have not received activation link to continue with the process
I can’t activate my account because of no link sent to my email address
hello , i didn’t receive the verification link to activate my account , kindy assist :
my email address : [email protected]
kind regards
Hey, it’s says my ID number couldn’t be found and I’ve emailed [email protected] still no response
You will receive a support feedback soon. Thank you
I can’t see my activation link in my inbox as well as spam folder please help me I’m stranded
I have not received the activation link yet please help. [email protected]
If i made a mistake by deleting a link you sent to my email, how will i recover that link?
checkyour email trash since deleted emails can be retrieved within 30days period after deletion.
Hello, I have not received the activation link whether in the inbox, spam or trash folders. Kindly assist.
My email address is:
[email protected]
Help me get activate my account
I have not received activation link so I can’t apply.
Help me activate my account please
Help I have been waiting for my activation link for days now my email is
[email protected]
Have not received my activation link not on email nor on spam kindly assist me plz am stranded,my email
Am unable to apply since it’s responding that my details do not match I still wonder i need your help
Please I can not access my account since I have not received the link in My email
I lost the number l registered for kra pin and the password of the email l forgotten with but I created another email how can you help me please l went to the cyber and explained the case but they only gave me the admission letters and told me to disappear from them and the same email is what I gave the kuups how can you help me please the email here am giving you is the new l created.
Please najaribu kuregister na inasemekana already I’d yangu imeregister account ingine kindly assist plz I will appreciate much
Please najaribu kuregister na inasemekana already I’d yangu imeregister account yngu kindly assist plz I will appreciate thank you
I personally submitted this application as a burchelor student using my gmail address so i am waiting any assistance from your side if there is anything wrong .kindly assist me
Hi I didn’t receive my HEF activation link to my email account..please help me out
Hi I didn’t receive my HEF activation link to my email account..
I personally submitted this application as a burchelor student using my gmail address so i am waiting any assistance from your side if there is anything wrong .kindly assist me.
i personally submitted this application a a burchelor student using my gmail address so i am waiting any assistance from your ide if there i anything wrong .kindly assist me
I applied for scholarship via the HEF portal and I have not received any activation link in my email so I can’t continue. I would be glad if you just send the activation link in my email.
The link sent is not working …saying webpage not available …kindlt assist
It’s keeps telling me that my ID number has already registered an account and I can’t login
Plz assist
log into your account instead, you cannot register multiple times.
I cannot continue with my registration since I didn’t get the activation link
Please help me am confused [email protected]
I didn’t received an account activation link please help
I haven’t received the activation link in my email inbox nor spam and it’s days now,, help me please am stranded..
I haven’t received the activation link in my email inbox nor spam and it’s days now,, please do assist me on this
The link that was sent to me does not work, please resend me another link
It says it had been deleted
Please have not got my activation link kindly assist my email [email protected]
Hello, i have not received the email activation link please. I have checked both spam and promotion but nothing. Its 5 days now, am stranded I can’t continue with the application please. Kimdly assost by sending the email please
Have registered with hef portal and have not received the link,,kindly assist
I didn’t receive any link in my email what might be the problem??
And how may I send my bank details?
Hello .please I need your help.I have not receive the link to activate my account.Now 4 days have passed since I registered.my email address [email protected].
I have not received my email activation link kindly assist my email [email protected]
Hello, kindly send me the account activation email at [email protected] so that I can proceed with the application process. Thanks
Hello, kindly help me receive an activation link on my email.I have registered and being told an activation link has been sent to my email but not yet [email protected]
I have not received the activation link yet kindly assist
[email protected]
I did not receive my activation Link please
I didn’t receive the activation link please what can I do because we are running out of time please
I didn’t receive the activation link please what can I do because we are running out of time please My email address is [email protected]
Kindly Assist, i Cant feed my name in the portal. The field is not active.
Am Newton,my question is I omitted www when I was apply for hef ,so when I try to use http://[email protected] they are telling me that already registered how can you help me
Send an email with your ID, email address, and phone number to [email protected]
Am placing my parents details and they are nothe going through
I haven’t received my activation link. Kindly help I couldn’t proceed because of that …
Kindly assist me to get an activation link …my profile is not showing…please send me activation link on email. [email protected]…ID 41991679
I am Easter ,I registered on Sunday 14th august and I have not received my activation link. When I login, the system tells me that my email address does not exist in the system. Please help me because time is running out. My email address [email protected]
Send this exact message to the email [email protected] and add you ID and phone number.
I got a link but when am trying to activate my account is going through. Please any help..
Hello kindly I have not received the link to activate my account kindly update me through my email adress, [email protected] please am patiently waiting so that I can continue with my application process
I’ve not received my activation Link in my email either in spam or trash how can I be help sincerely requesting.
Humbly requesting for help
THIS WEBSITE IS NOT WORKING, 6 DAYS SINCE I STARTED APPLYING BUT NOTHING SEEMS TO WORKING. AM A STRSTRATEGY GOVER KUTUNYIMA ASSISTANCE?
After filling my profile I accidentally chose the helb loan instead of scholarship how do I rectify
Applications, once submitted cannot be undone.
I have not received my activation link for the higher education financial loan please help
Ive yet recieved any activation link since friday kindly work on it email [email protected]
Ive not yet recieved any activation link since friday kindly work on it email [email protected]
I have failed to update my parent details a dozen times…whats really wrong???
Kindly help
Why is it that some government institutions such as KWS is not covered by helb
Hello..what if I am required to edit some information I entered during application of scholarship and already submitted…what can I do??
Helb Applications onces submitted cannot be undone.
I am Easter Akinyi, I finished the whole application process and attached all the required documents but when I received an email from hef for my scholarship application form, I saw all the attached documents. but did not see my scholarship letter for high school yet I attached it during the application. Kindly assist me because the letter really plays an important role in the scholarship application process
I have not received any activation link i would be glad to have your assistance. emai is [email protected]
I have applied but it keeps telling me my details do not match what can I possibly do plz help aki I really need this
I have applied but it keeps telling me my details do not match what can I possibly do plz help aki I really need this and also the email user does not exist
And why that this government funding has such a tiresome steps? What is the reason behind these? Unlike last year where fees will be paid automatically by the Gov’t. And I enquire you to make the system fast worker for easy application.
Am a student who is joining university but am confused because of the one who applied for me scholarship did a mistake so I request you to reset the account so that I start a fresh please review my request. Thanks in advance
Am shaline I did my application and I have not received my activation link plz help am stranded
Hello have updated my profile and have not seen the save button to proceed to the next stage
Hello I recieved the link but it is not working.Please help
Send an email with your ID, email address, and phone number to [email protected]
Do not forget to state what the issue is.
I have tried to apply for Kenya medical training college,Afya elimu and I’m stranded there is no results for subsequent loan application your assistance will be of greatful to me , thanks in advance
Am William and I have not received my activation link yet
Email. [email protected]
ID. 42194799
Check the spam folder of your email for the link.
The scholarship option is not going through!
Please help!
Hef and helb application is not going through,,l need your assistance pliz
I haven’t received my activation link in my email kindly help and I will appreciate it very much. You can send it through my email at [email protected]
Check your email’s spam folder.
I haven’t received the link yet what can I do nah,, please help me
Am trying to update my profile but it says at the institution part that they can’t find my course details
Hello, I have not yet received any verification code sent to my parents numbers. Please help me out
Father: 0716878604
Mother: 0729899071
Send an email with your ID, email address, and phone number to [email protected]
Do not forget to state what the issue is.
I have tried to register for the first time and the validation process has failed help me please
Hello I haven’t received the activation link in my email
[email protected] I used a diffrent password in creating the account how do i get the link please help its been 5days now
Check the spam folder of your email. If you didn’t find it there
Send an email with your ID, email address, and phone number to [email protected]
Do not forget to state what the issue is.
The process is jam no going through why
The process is jam no going through what should I do
Hi I am Elizabeth I would like to edit documents but I had earlier submitted my application is this possible
NO. applications cannot be modified once submitted.
Kindly assist,I haven’t received activation link yet and its not available in inbox or trash or spam.I have also reached out to contactcentre.helb.co.ke and there’s still no response.Kindly assist so that I can be able to proceed.Thanks
What should I do after not seeing the activation link for 7days now have sent email with contact details still no assistance please help 😭
Retry the process again.
Hey I tried to apply but it refuses when they needed to verify parents phone numbers plz help me my email is [email protected]
My activation link was sent to a wrong email please send me another one to this email,[email protected]
Send me activation link
Send me activation link
Email: [email protected]
Please send me activation link I didn’t receive it on my Gmail account.i have looked everywhere “promotion spasms e.t.c” and am getting nothing.please assist me
My email is: [email protected]
It is nice
Please send me activation link
Email: [email protected]
The hef portal is not going through.they say I should wait for an hour so that they can validated my identification number
The hef portal is not going through.they say I should wait for an hour so that they can validated my identification number since yesterday upto now
I can’t seem to get my course details at the institution part of applying please help
I have not yet receive activation link please help me … This is the second week am trying to get this scholarship. Help me
Well done
I went to register for hef but i’m told my id number not found what might be a problem coz i’m stranded now one week down
How do I apply for subsequent loan application if my line was renewed yet the number is the same .
Also how can I access to my upkeep wallet to withdraw money to my em-pesa account?